Terms of Service

Last updated: 5 July 2026

OVERVIEW

This website is operated by Blox Distribution Ltd. Throughout the site, the terms "we", "us" and "our" refer to Blox Distribution Ltd. Blox Distribution Ltd offers this website, including all information, tools and services available from this site (the "Service"), to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Blox Distribution Ltd is a business-to-business (B2B) distributor. This website exists to present our distribution services to brands, to allow prospective stockists to apply for a trade account, and to provide approved trade customers with access to our trade catalogue. We do not sell to consumers through this website. Product purchasing by approved trade customers is governed by our separate Trade Terms (conditions of sale), which are made available to approved account holders; these Terms of Service govern your use of the website itself.

By visiting our site, applying for a trade account, or otherwise using the Service, you agree to be bound by these Terms of Service ("Terms"), including any additional terms, conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, brands, prospective stockists, approved trade customers and contributors of content.

These Terms should be read in conjunction with our Privacy Policy (which includes details of the cookies we use), which forms part of our agreement with you.

Approved trade customers are additionally bound by our Trade Terms, Shipping Policy and Returns Policy, which are made available upon approval of a trade account.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current site shall also be subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to provide the Service to you.

SECTION 1 - WEBSITE AND ACCOUNT TERMS

This website is intended for business use only. By agreeing to these Terms, you represent that:

• you are at least 18 years of age;
• you are accessing the site for business purposes, on your own behalf as a business or on behalf of a business you are authorised to represent; and
• any information you provide to us, including in a trade account application, is current, complete and accurate.

You may not use the site or the Service for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of these Terms may result in the immediate suspension or termination of your access to the Service, including any trade account.

SECTION 2 - TRADE ACCOUNTS AND APPLICATIONS

Access to our trade catalogue, pricing and ordering functionality is restricted to approved trade account holders.

• Submitting a trade account application does not create a trade account. All applications are reviewed, and we may approve or decline any application at our sole discretion, without obligation to give reasons.
• You must provide accurate and verifiable business information in your application. Providing false or misleading information (including misrepresenting yourself as a business, or applying for personal rather than resale use) is grounds for refusal or, if discovered later, immediate termination of the account.
• Trade accounts are issued to a business and its authorised representatives. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must not share your login credentials with any third party. If you believe your account has been compromised, contact us immediately.
• Content made available to approved account holders — including trade pricing, price lists, line sheets and trade documents — is provided for your business use in connection with your trading relationship with us and must not be published, shared or otherwise disclosed to third parties without our written consent.
• We reserve the right to suspend, downgrade or terminate any trade account at any time, including where the account is inactive, where these Terms or our Trade Terms are breached, or where we have concerns about the legitimacy of the business or its use of our products.

The purchase of products through an approved trade account is governed by our Trade Terms (conditions of sale), not by these Terms of Service. In the event of a conflict between these Terms and the Trade Terms in relation to the purchase of products, the Trade Terms prevail.

SECTION 3 - GENERAL CONDITIONS

We reserve the right to refuse the Service to anyone for any reason at any time.

You understand that your content (not including payment card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Payment card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 4 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information, including references to past distribution projects, campaigns and retail placements. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 5 - MODIFICATIONS TO THE SERVICE

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time, including the brands we carry, the content of our trade catalogue, and the features available through the website.

We shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.

SECTION 6 - INTELLECTUAL PROPERTY AND THIRD-PARTY BRANDS

All content on this website — including text, graphics, logos, images, page designs and site code — is the property of Blox Distribution Ltd or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify or create derivative works from any content on this site without our express written permission.

The brands, trademarks, logos and product imagery of the brands we distribute or the retailers we reference (including, without limitation, brand and retailer names displayed on this site) are the property of their respective owners. Their appearance on this site reflects our commercial relationships and track record and does not grant you any licence or right to use them. Nothing on this site should be taken as an endorsement of Blox Distribution Ltd by any third-party brand or retailer except as expressly stated.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

Certain content and services available via our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 9 - SUBMISSIONS, ENQUIRIES AND FEEDBACK

If, at our request or otherwise, you send us enquiries, creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "submissions"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any submissions that you forward to us. We are and shall be under no obligation (1) to maintain any submissions in confidence, unless separately agreed in writing; (2) to pay compensation for any submissions; or (3) to respond to any submissions.

This section does not apply to confidential business information exchanged under a separately agreed non-disclosure agreement or within an approved trading relationship.

You agree that your submissions will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your submissions will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself or the business you represent, or otherwise mislead us or third parties as to the origin of any submissions. You are solely responsible for any submissions you make and their accuracy.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the site — including through the trade account application form and the contact form — is governed by our Privacy Policy, which can be found on our Privacy Policy page.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions, including in relation to product descriptions, brand information, availability and services. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information at any time without prior notice.

We undertake no obligation to update, amend or clarify information in the Service or on any related website, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international or domestic regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others, including those of the brands we distribute; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information, including in a trade account application; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape, including scraping of trade pricing or catalogue data; (j) to attempt to gain unauthorised access to gated areas of the site, another customer's account, or trade pricing you are not authorised to view; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service is (except as expressly stated by us) provided "as is" and "as available" for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Blox Distribution Ltd, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of the Service, or for any other claim related in any way to your use of the Service, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content posted, transmitted, or otherwise made available via the Service, even if advised of their possibility.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under the laws of England and Wales. Where liability cannot be excluded, it shall be limited to the maximum extent permitted by law.

Liability in relation to products purchased by approved trade customers is addressed in our Trade Terms.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Blox Distribution Ltd and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees, harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms; such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we also may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof), including any trade account.

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms and any policies or operating rules posted by us on this site or in respect of the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms). For approved trade customers, the purchase of products is additionally governed by our Trade Terms, which sit alongside these Terms.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction over any dispute arising from them.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@bloxdistribution.com.

Our contact information is posted below:

Blox Distribution Ltd Unit 9 Ramsgreave Business Park Pleckgate Road, Blackburn BB1 8RP, United Kingdom